I Can Answer That

From the New York Times:

What does Dell have to do to turn things around?

It introduced new lines of laptops, with brightly-colored shells. It got itself into major retail outlets. It brought back its founder, Michael Dell, to revive the brand and business to its former self.

But Dell’s personal computer shipments fell 16.7 percent worldwide in the first quarter from a year earlier. Most of the damage was in the United States, where shipments fell 16.2 percent, IDC, the market research firm, reported.