I used to get quite annoyed with things like this. In the current financial catastrophe, that I no longer have to even pretend to care is one of the few saving graces of not working.
From the ITIL Syllabus Site:
"The syllabus will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, IT Service Management as described in the ITIL® Service Strategy, ITIL® Service Design, ITIL® Service Transition, ITIL® Service Operation, ITIL® Continual Service Improvement, ITIL® Introduction and ITIL® Glossary publications. The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind."
ITIL. For people who like being anal retentive.... and think everyone should be.
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