Seemingly impervious to the uptake of knowledge -- Henry Rollins.
Monday, November 30, 2009
Comcast
Just went to the Comcast office in my suburan neighborhood. You'd think it was tough inner city place -- thick plexiglass between you and them. Must get a lot of aggrieved customers.
If you are thinking of going Comcast note that they are like massive robots in there service. When you return new working items to make sure that you are not being billed, they just toss them in big carboard boxes. There is no effort to repair or recycle.
No, quite the opposite -- we were terminating the service in favor of Verizon. What surprised me was that I'd heard Comcast was making an effort to improve their customer service. Certainly couldn't tell it from that place.
2 comments:
If you are thinking of going Comcast note that they are like massive robots in there service. When you return new working items to make sure that you are not being billed, they just toss them in big carboard boxes. There is no effort to repair or recycle.
No, quite the opposite -- we were terminating the service in favor of Verizon. What surprised me was that I'd heard Comcast was making an effort to improve their customer service. Certainly couldn't tell it from that place.
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