I just ordered a box of checks -- less than I normally get, because the primary bills now get paid either automatically from my checking account/credit card, or because I can sign on and do it electronically. When it arrived, I noticed a little note on the box asking me to call and tell them when the box arrived. There was a long number next to the phone number. Okay, I thought, and called.
"Thank you for calling Harland-Clarke to let us know when your shipment arrived. Please enter the twenty-two digit customer number."
Click!
(It's so hard for them to say 'give us your zip code? And if there were more sent to that zip code in a short period than they could easily handle, some other identifying information, too? Sheesh.)
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