We were told by the builder who would do the work that we definitely needed a new roof, and that once the claim for replacement of aluminum siding on two sides was accepted, they'd use the money to replace the siding on all four sides with vinyl, if we wanted. Okay.
We were told by the inspector that we definitely needed a new roof, and siding. Okay.
We were told by the builder that the roof had been approved, and they could start any time. We said we wanted to wait until the claim was completely approved (it still said 'in progress'). Okay.
Today, I called. The insurance folks said that they're asking the inspector to come back and take more pictures.
Ooohhhhh-kay.
5 comments:
Ugh. That's just terrible. Hopefully after these pictures it'll be an easier process.
I'm just glad we didn't let them start. Probably there wouldn't have been a problem....probably.
Patience is a virtue.
You were definitely right to delay - insurance companies look for pretty much any reason not to pay out.
My feeling exactly. Perhaps I'll feel differently if we have to have the roof done later. And of course its not cancelled yet -- I just did not want to find that we would end up paying anything. I'm cheap that way.
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