I realize that the ability to scan a document and have Optical Character Recognition turn the document into electronic format is quite helpful. And I know that it's not easy to set up something like that -- things which are obvious to a human aren't always clear to a piece of software. And that as products get competitors, the urge is to make it more powerful, snappier, more gee-whiz-wowish.
(Do people even say snappier these days?)
But when I have to take longer to figure out how to use the software than it would take me to just type it in myself.... the charm dies, somewhat.