Well, the bright, shiny new Lenovo is back in the hands of Staples again. I imagine that times like this, they regret having a 'return for any reason at all' policy. In this case, we were getting used to Windows 8, when an upgrade to 8.1 made the PC's touch screen stop working. And, oh yeah, you can't roll back to Win 8. So we rolled back the whole thing.
Doing a GSearch, looking for buzzwords like "touchscreen not working" and 8.1, it appears that just about every brand has users whose touchscreen worked under 8.0 that fails under 8.1. Some of these can get it to work again, some not. Charming. Hence our decision to back away quickly.
On our Win7 PC side, I ordered the replacement keyboard. Should be here in about 10 days. Until then, I'm using an external keyboard. A bit awkward, but it's better than the keyboard that I destroyed.
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